Why the suction mount keeps falling off?
After you hold the suction mount in the window, please press hard and switch right to lock it. Then the suction will be tight and not falling off.
Why the dash cam always ask me to format?
When the locked videos are full, then it will ask you to format. If you dont want to format, then you can turn off the G-sensor and parking monitoring function. In normal, it will ask you to format in 1-2 weeks if you use these functions.
How long is the rear camera cable?
The rear camera cable is 5.5 Meters, it can satisfy most of the cars. If you have a long car, you can buy an extension cable by search the asin:B091C5K47J through amazon.
Do I need to set the parking mode all the time?
You can use a hardwire kit(asin:B07Q29JZZY), then the dash cam can always record. And you neednt to set it to parking mode.
Why the dash cam turn on and off itself?
(1)Please replug the charger to have a try.
(2)Please remove the SD card and install again to have a try.
(3)Please change a SD card to have a try.
(4)Format the SD card to have a try.