Knowing the following will give you a better product experience.
1. The specification of this wireless USB adapter is 600Mbps (2.4G: 150Mbps, 5G: 433Mbps). A router with 600Mbps or above can maximize the performance of our USB Wi-Fi adapter.
2. It has nothing to do with the quality of this adapter when you cant get the maximum speed. The network environment, router, barriers, laptop and PC s internal memory…the interference of many factors can affect the speed.
3. Please plug the Wi-Fi dongle into the USB ports behind the computer host if you have a desktop. This way will let the Wi-Fi dongle get enough power.
4. This Wi-Fi dongle will not boost the speed of original router, which only helps your computer to receive the routers signal and speed better.
5. Please turn off the built-in Wi-Fi when using on a laptop.( If there is built-in Wi-Fi function in your laptop ).
6.If your wifi adapter is unavailable suddenly, please open your computer“Device Manager” to check if the driver is disabled.