Troubleshooting Methods:
Q: CD was stuck
A: 1. As insufficient power supply, the dvd drive should be connected with USB port on laptop rather than connect with USB HUB. In addition, please connect the item with USB port behind of computer host if you use a desktop. 2.Check the cd is unwounded and not out of shape. 3.Eject cd by clicking eject button on computer.
Q: Driver cannot be recognized by computer or it cannot play cd well
A: 1,The dvd drive should be connected with USB port on laptop rather than connect with USB HUB. In addition, please connect the item with USB port behind of computer host if you use a desktop. 2. Ensure cd is placed well and not scratched. 3. Ensure there is a build-in practical driver software. Or try it with another computer.
4.Setting area code according to different regions.
Q: Making Noisy
A: Some of DVDs is thicker than common discs, it is normal phenomenon with a bit noisy. But please ensure cd is placed well and not scratched.