Fix Microphone issue
If you find that KH113M headset microphone has no sound after pair KH113M to a computer via USB Dongle, please follow the steps below:
1. Make sure the headset and dongle are paired successfully(dongle display light is fixed blue)
2. After the headset and dongle are paired successfully, please follow the steps below:
1) Right-click the Speakers icon at the bottom right, then click "Open Sound settings"
2) Make sure that [KH113M dongle] has been selected as both the output and input device. Then close Settings.
If there is still no sound, the microphone of the headset may be disabled or [KH113M dongle] is not set as the default device on your computer.
1) Right-click the Speakers icon at the bottom right, then click "Sound "
2) Click "Recording"and "Playback", then set [KH113M dongle] as default device and make sure it is enabled.
3. Make sure apps have access to the microphone
If your microphone isnt detected, you may need to give your apps permission to use it. (Take windows 10 as example)
1) To let apps access the microphone, select Start, then select Settings> Privacy> Microphone. Select Change, then turn on Allow apps to access your microphone.
2) After allowing access to the microphone, you can choose which Microsoft Store apps can access these features under Choose which Microsoft Store apps can access your microphone, and give access to non-Microsoft-Store desktop apps by ensuring that the switch beneath Allow desktop apps to access your microphone is set to On.