FAQ

Q: How to remove stains?

A: - Calcium in your water may leave a multicolored stain. This is from a harmless deposit and can be removed with a little warm vinegar.

- Certain foods such as pasta or oatmeal may leave a light residue or cloudy appearance.

Q: How to remove stubborn residue?

A: - When food is burned in the pan, a stubborn black residue may remain. If soaking does not loosen it, add water to a depth of one inch in the pan, then add a tablespoon of dishwasher detergent (a non-lemon product). Bring to a boil, reduce heat and simmer for 15 minutes. Let cool in the pan, then drain and rinse. Loosen the residue with a sponge or plastic spatula. Repeat if necessary.

- Stains on the outside bottom (not sides) of pans can be removed with an oven cleaner. Follow the manufacturers directions and spray or brush the cleaner on only the outside bottom of the pan. If the directions call for using the cleaner in a warm oven, heat the pan before applying the cleaner. Rinse thoroughly after cleaning.

CAUTION: Detergent fumes can be irritating. Carry out this procedure under a hood with an exhaust fan or in a well-ventilated room.

Q: How to remove burner stains?

A: Stains on the outside bottom (not sides) of pans can be removed with an oven cleaner. Follow the manufacturers directions and spray or brush the cleaner on only the outside bottom of the pan. If the directions call for using the cleaner in a warm oven, heat the pan before applying the cleaner. Rinse thoroughly after cleaning.