FAQ:
Q: How to connect this indoor camera to your phone?
- 1.Download the CloudEdge App
- 2.Plug into the power supply and add device, choose "Power Plug Camera"-Smart Camera(2.4G Wi-Fi)
- 3.Hold the reset button until hear the beep.(The reset button is on the bottom of the camera ball, just move upwards and youll see it.)
- 4.Choose 2.4G WiFi and scan the QR code. (If you fail to connect it to a 5G +2.4G dual-band router, you can disable the 5G WiFi and reactivate it after the connection to 2.4G WiFi is made successfully.)
- 5.Complete connection.
Q: If this indoor pet camera doesnt detect your dog-
- If "Only Human Motion" was set, pets, vehicles, and packages wouldnt be detected. You can check in the "Alarm Management“-"Custom Mode"-"Only Human Motion".
- Just turn off this function, and your dog will be detected.
Q: Do I need to subscribe to cloud services to use this baby camera?
- A: No, the cloud subscription is not required. If you want to experience the full functionality and playback the recording video, you can insert a micro SD card into this baby camera.
Q: Does the wireless camera need to be connected to a power source?
- A: Yes, it needs to be plugged into a socket to get a continuous power supply. "Wireless" means this WiFi camera connects to 2.4 GHz WiFi.
Q: Does this indoor security camera need a good WiFi signal?
- Yes. Please try your best to install this camera close to the WiFi router and keep the Wi-Fi signal above 75% to achieve stable performance. A low WiFi signal can cause video lag and freezes. You can see the WiFi signal strength in the app.
Q: My camera stopped working and cant connect again-
- Please delete the camera and connect again with the Wi-Fi signal above 75%(2.4G WiFi only).