Customer Questions & Answers
1. Does every bag come with the crossbody strap?
Yes, each bag comes with an adjustable long shoulder strap, if you receive a bag without it, well handle it properly for you.
2. Is the center divider floating or attached to the bottom?
Our factory has improved the design and quality of the products, the center divider is now attached to the bottom on both Small & Larger version.
3. What diameter size can it carry for a water bottle?
Suitable for water bottles less than 3.5" in diameter.
4. Is there a color difference between the actual product and the picture?
Weve tried our best to avoid it, but there may still be a slight difference due to different light and monitor effect.
5. What should I do if I have a complain or suggestion?
We listen to our customers. We have our own factory. Any complains or suggestions, please let us know.