FAQ1: Why cant I complete the account registration and always reminds "simple password"?
Answer : The more complex the password, the more safe your account is. It will protect your privacy from cyber threats and hackers. So please enter a password that is 6-20 characters long and contains at least three of the categories below: numbers, uppercase letters, lowercase letters, or special symbols.
FAQ2: How to reset the device?
Answer: You can reset the device by long-pressing the "reset" button for about 6 secs until hearing the prompt tone: Di~.
FQA3: What do I need to pay attention to during the configuration process?
Answer: 1. The camera only work with 2.4G WIFI,please confirm your wifi router support 2.4G WIFI and connect your phone to 2.4G WIFI.2. Note to observe the indicator light status during configuration process:the infrared light will flash once when connecting the camera to power supply; Then the camera start and the indicator light will be solid blue for about 50 secs; the camera step into network configuration process and the indicator light will flash blue; finally, add the device by following the steps in app wizard.
FQA4: How to add the device into Alexa/Google Assistant?
Answer: Quick connection by following the steps: Log in to the AMOROM app --- Tap the "Me" option --- Tap the "Third-Party Voice Service" option --- Select the smart device you want to link.
Note: any question please let us know via amazon instant message.