Use manual: The first time you use it, you may need to wait for the update to complete (some TV apps), we suggest you use the wired connection to update. If the network speed is fast, the update will be fast. It is also possible that the Google server network speed is relatively slow, it is recommended to change the operation time. If you need to download and install applications, you can download them from the browser.
Follow the picture to connect in 4 simple steps to start enjoying
- Use the HDMI cable to connect your TV.
- Plug in the power adapter.
- Connect the other end of the HDMI cable just connected to the TV to the TV box.
- Connect via RJ45 10/100M network port or WiFi to enjoy.
IF YOU HAVE ANY DOUBT, YOU MAY FIND THE ANSWERS HERE
1. APP installation -The TV box supports the installation of Android apps from the App Store, APK Pure, Aptoide, apkmirror, and Aptoide TV. If a downloaded app doesnt work,
a> Please go to the "Settings" menu on your device, locate the "Apps" option, and find the app in the list of installed apps. Select the app and navigate to the "Model" section. Choose the "Normal" setting and save the changes. Test the app to see if it functions properly.
b> If the problem persists, you may have downloaded the wrong version. In that case, you can try downloading the app from one of the other mentioned app stores. Additionally, you can get in touch with DQi-K for assistance.
Apps cant be found on Google Play Store— Download the APP APKPure which can install the APPs you want
2. Fixing bugs - You can fix bugs by upgrading the TV box online via FOTA (My apps - FOTA Update) or restoring it to factory settings.
3. Remote control issues - Some apps are designed to be used on touchscreen devices such as tablets and phones. In this case, use the mini keyboard or mouse to navigate. If the remote control cannot forward, backward, or pause, it may be in mouse mode. You can exit this mode by pressing the key with the mouse on the remote control.
4. Connection issues - You cannot connect to wifi and use an ethernet cable at the same time. If you use wifi, take off the ethernet cable. Alternatively. and pls restore the TV box to factory settings in settings.