Piano does not work ?
To power the keyboard, insert 3 new non-rechargeable AA batteries (not included) or connect the USB cable with 5V power adapter (not included) and turn on the switch. If the keyboard malfunctions with either power supply method, please tell to us.
Piano noise ?
Low batteries can cause this, so pls use new batteries or use USB power. It is recommended not to use a mix of old and new batteries, which may cause the product to not work properly.
Missing microphone?
Microphone is behind the keyboard, and it is just an entertainment feature of this piano. To protect your childs hearing, the microphone volume should be kept low, below 80 dB. Please understand for your childs sake!
Not as described ?
Please take a picture and tell us the difference, we value all your information and suggestion.