Q: What should I do if the candle burns unevenly?
A: The candle may burn unevenly due to unstable position, crooked wick, or poor burning environment. You can try to place the candle on a flat surface, adjust the wicks position, or move it to a more suitable environment.
Q: Is there a danger of pets playing with burning candles?
A: Pets usually do not like to play with burning candles because they have a certain fear of flames and heat sources. However, some curious pets may try to approach the candle, sniff or try to pat it with their paws. Therefore, if candles are burning, please make sure they are in your line of sight (including children).
Q: Is it normal for smoke to come out after the candle is extinguished?
A: Yes, it is normal. Because we use more pure cotton wicks, smoke will be produced after extinguishing, and there will be a little bit of burnt smell, but this will not last too long and will disappear after 4-6 seconds.
Q:Why does the candle produce oil pooling?
A:Our candles are made from natural soy wax, which has a relatively low melting point. As a result, it is more prone to oil pooling during burning.After cooling, the oil will be reabsorbed.