If my luggage arrives damaged, who should I contact for assistance?
Rest assured, all MGOB luggage undergoes strict quality checks before shipping.
We offer a 2-year for repairs.
Feel free to let us know; our team will respond within 12 hours.
Why does the luggage I received seem a bit flimsy?
Our luggage is made from lightweight polypropylene (PP) material, offering flexibility.
It may feel delicate due to its focus on being lightweight, but its durable for typical travel.
After a few trips, youll appreciate its convenience.
Why might the luggage handle feel a bit wobbly?
After rigorous testing, a slight handle movement is intentional for long-term durability.
Tightening it too much can lead to usability issues and damage due to thermal expansion, contraction, and lateral forces.
How do I set the code when I first get it?
1.Turn the dials to the correct combination.(0-0-0)
2. Press down the button by a tool, set the new combination (e.g.:7-7-7), then pull the square part.
3. Lock the case again, and now you can open the lock with the new combination.
Are the 3 pieces of luggage all expandable?
No, only the 28-inch luggage is expandable.