Are you having any of these problems?
Q: Why does the suction is weak or no suction?
A: Please remove the plastic head and check whether the two black rubber rings at the suction head are in the correct position.
Q: I didnt receive the metal tools on the picture.
A: Four metal tools and replacement accessories are placed at the bottom of the box, please lift the plastic layer and you will see them.
Q: Why does the product have no suction when charging? Is it broken?
A: Please note that the product cannot be used when charging, this is normal, it can be used normally after unplugging the charging cable.