- Q: How can I troubleshoot common issues quickly?
A: Many common issues can be easily resolved. Refer to the user manual and troubleshooting guide on the product detail page for assistance. Alternatively, you can always reach out to us through the official address provided in the product manual.
- Q: Does the projector support streaming services like Netflix, Disney+, HBO, and Amazon Prime videos via screen mirroring?
A: Due to copyright restrictions, most projectors, including the S27, do not support wireless mirroring of streaming services directly from your phone. However, you can use an HDMI connection with your laptop or USB. Even projectors with integrated systems (Android TV Projector) still have tech limitations with certain streaming services (Unable to update/log in/certain apps not support). You can verify this by exploring other similar product links. To access these services, we suggest using a TV Stick (not included, but less spend) with our projector for a seamless and versatile experience. (As shows in the customers comments photos)
- Q: What if my order is past the platform return window?
A: We aim to earn your long-term support rather than solely focusing on short-term sales growth. S27 continuously undergoes system optimizations to improve experience and meet your needs. Additionally, WiMiUS provides warr-anty support, ensuring assistance even if your order surpasses the platforms return window. We are always here for you.
- Q: What is Transparency? How do I use it?
As part of our investment in our customers, we are excited to announce that S27 has now enrolled in Transparency by Amazon. When you see the Transparency “T” Logo and code on our products, you can scan it with the Amazon app to verify each unit’s authenticity and view rich information about the product such as usage guidelines and special offers (if available)