1. What chimes can Video Doorbell E340 pair with?
Video Doorbell E340 can pair with your existing chime, eufy HomeBase S280, HomeBase S380, MiniBase Chime(T8023), Alexa and Google Voice Assistant.
Note: Not compatible with the original eufy Wi-Fi Chime(T8020),eufy Chime(T8740/T8742)or Apple Homekit.
2. Does Video Doorbell E340 support Apple HomeKit?
No. It supports Amazon Alexa and Google Assistant, but it doesnt currently support HomeKit.
3. Will Video Doorbell E340 be compatible with the pre-record function? Will the existing chime still be used?
Yes. It is compatible with the pre-record function when it is constantly powered with 16-24V, 30VA transformer and this feature is expected to be available from early December, 2023. And an existing chime needs to be bypassed at the same time.
4. Does Video Doorbell E340 support 5 GHz Wi-Fi? Can I remove the battery when using Video Doorbell E340 in wired mode?
No, it only supports 2.4 GHz Wi-Fi. And the doorbell is powered by the battery and it is necessary to be installed, even while using it in wired mode.
5. How do I link Alexa and Video Doorbell E340?
1. Open the Alexa app side menu. Tap Browse.
2. Find and enable the “eufy Security” skill.
3. Enter your eufy account login details on the Link Account page.
4. Tap “Discover Devices” to see which security devices you can use with Alexa.