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Theres a problem with my keyboard and mouse that I cant solve, what should I do?
Find the Trueque support team immediately, we will be 100% responsible for each of our products and customers.
How long does it take to enter sleep mode? Can I change this mode?
If it is idle for 1.5mins, the keyboard will light off, if it is idle for 15mins, the mouse will enter sleep mode. This mode cannot be changed. Its purpose is to save power and extend the battery life. Simply press any button to wake it up.
What does the package include? Does it come with batteries?
Package include: wireless keyboard *1; wireless mouse * 1; USB receiver * 1; user manual *1. NOTE: batteries NOT included.
Is there only one USB connector?
YES, keyboard and mouse share ONE USB receiver.
I have cats and children at home, and they often accidentally touch the keys on the keyboard. What should I do?
The back of the keyboard and mouse are equipped with switch buttons, which can be turned off when not in use.
| Palm Rest | |
| Backlit | |
Extra shortcut keys | | |
| Palm Rest Removable | |
| Dual System Layout | |
Phone Holder | | |
With USB-C Adapter |
| Palm Rest | |
| Backlit | |
Extra shortcut keys | ||
| Palm Rest Removable | |
| Dual System Layout | |
Phone Holder | ||
With USB-C Adapter | |
| Palm Rest | |
| Backlit | |
Extra shortcut keys | ||
| Palm Rest Removable | |
| Dual System Layout | |
Phone Holder | | |
With USB-C Adapter | |
About Trueque
We’re a keyboard and mouse brand focused on innovation and quality.
Each of our teams is committed to providing customers with sincere service and a meaningful product experience.
We will always keep in mind the opinions of our customers to make the office convenient and comfortable.