What if children makes a mess thats hard to clean?
No Worries. Stains that remain on the skin can be removed by gently rubbing with warm water. If they remain on clothes, sofas and other fabric materials, you only need to soak them in mild and soapy water for 15 minutes and then wash them off easily.
What should I do if I receive a damaged product?
We offer 90 days service. Please kindly send us a photo of the damaged product and we will confirm the reason with Amazon and provide you with a replacement within 2 hours.
Can I use it on mirrors and bathtubs?
Jar Melo Silky Crayon has better coloring effect on paper than on glass, bathtubs, and we recommend you to use it on paper.