Q1 : Why cant I display multiple screens after installing the driver on my MacBook pro m1?
A1:Please follow these steps: Privacy & Security > Screen Recording > Allow "DisplayLink manager" to connect. Or refer to the installation video on the details page for operation. If not solved, please contact Minisopuru.
Q2 : Why doesnt my HDMI(Display1) display?
A2: If you connect a laptop with a USB-C port, please make sure it is a full-featured USB-C port(with data, video output, and charging functions port),eg:Thunderbolt 3/4,USB4. If you connect a laptop with a USB-A port, NOTE: HDMI1 will not work.
Q3: Why cant I charge my mobile phones?
A3:Please use the USB2.0 port to connect your mobile phone to charge. Please refer to the above video for the correct connection method. If still not working, please contact Minisopuru official. Thank you!
Q4: Why doesnt netflix work? I have a 2020 macbook air m1 and im using 2 LG 32" 4k monitors.
A4: Please note: The DisplayLink dock cannot play HDCP content(eg: some Netflix and YouTube paid content). When playing HDCP content, the video may not be played, the screen may turn black, and problems.
Q5 : Can the dock work with the laptop lid closed?
A5:Sure, please go to setting preferences: Battery/Displays - turn on "Prevent computer from sleeping automatically when the display is off". If you do not enable this setting, the DisplayLink Dock will not work with the lid closed.