Why can’t it read my Blu-ray disc?
Please make sure that your disc is not blocked, copyrighted Blu-ray discs have zone bit code protection. You need to download the shielding software AnyDVD to decode the zone bit code.
Can not burn discs.
Burns need to install the burning software. It is recommended to use NERO burning software, because NERO burning software compatibility is better than other burning software. Please ensure that the drive you purchased supports Blu-ray burning.
The disc can not be ejected?
If it is a notebook, it may be due to insufficient power. You can also force it to open with a small needle.
After connecting to my computer, why can’t my computer show this blu ray?
The desktop computers plug USB cable directly into the USB interface located aack of the motherboard . Laptops ensure that has suffipower and connect the power cable . If you still cannot , please restart your computer.