How can I make my keyboard keys light up?
You need to download our App, and then connect the App to the keyboard with Bluetooth.
Why cant I connect my electronic device to the piano with my Bluetooth turned on?
You need to connect your electronic device to the keyboard via the App. The steps are as follows: Turn on the Bluetooth of your electronic device→open the Bluetooth settings in the App→select the TheONE piano.
What should I do if there is a problem with my keyboard?
Please feel free to ask our support team through the shopping platform for help.