Dear Valued Amazon Customers,
At Top Velocity, we are profoundly committed to not only enhancing your athletic abilities but also ensuring you have a seamless shopping experience. Your success on and off the field is why we exist, and we continually strive to meet your highest expectations. Thats why were proud to offer no-charge on all of our scientifically-backed training programs and performance-enhancing products.
However, weve reached a point where we need to make a slight alteration to our return policy. As much as we aim to be accommodating and understanding, the reality is that the frequent returns have put a significant strain on our resources. These resources are not just monetary; they involve the time, effort, and expertise that we would rather channel into research, product development, and providing you with the best possible service.
Therefore, effective immediately, all returns will be subject to a $30 restocking fee. This fee covers a portion of the logistical and administrative costs involved in processing returns, and allows us to continue to invest in developing the groundbreaking, evidence-based programs youve come to expect from Top Velocity.
We understand that this change may bring about some questions, and were more than happy to discuss them with you. Rest assured, this decision was made with the long-term vision of making Top Velocity a world-renowned brand in the baseball industry for evidence-based practice and training. We want to focus on what we do best: empowering athletes like you to reach your fullest potential while minimizing the risk of injury.
Thank you for your understanding and continued support. Together, well keep breaking barriers and achieving new milestones in athletic performance.
Warmest regards, The Top Velocity Team