What should I do if the wireless headphones cannot connect?
First Time Use , please peel off the tiny red strips on the back of each earpiece covering the charging contacts, otherwise, the wireless headphones will be unable to charge and connect to any device.
How do I connect these earbuds to a PC/PS4/PS5?
To connect the headphones, switch them to the Dongle mode. Insert the transmitter into your PC/PS4/PS5, and it will automatically install the necessary drivers. The indicator light on the transmitter will blink, indicating that it is ready to pair.
How long does it take to charge these earbuds? How long can they be used for?
The earbuds indicate low battery with a red light and can be fully charged in just 1.5 hours. A single earbud provides up to 6 hours of usage, and the charging case extends the battery life for an additional 36 hours.
What should I do if the earbuds keep falling out?
The wireless earbuds come with soft and adjustable hooks that can be positioned to fit comfortably around your ears. Once you have placed the earbuds on your ears, adjust them to ensure a secure fit. Generally, they should not fall out.
Are Krysenix headphones water and sweat resistant?
Krysenix earbuds are IPX4 water-resistant. The earbuds are designed to be resistant against dust and perspiration but aren’t meant to be submerged under water. We dont recommend you wear them in heavy rain or wash them with running water.