FQA:
Q1: Why cancel the mechanical key?
A: Multiple smart locks can be added and managed in the app, so you dont have to worry about the storage of keys. In fact, keys are very easy to lose;
Q2: How to bind smart locks in Tuya APP?
A: There are two ways to add: 1. Open the app, touch the fingerprint to wake up the lock, approach the smart lock with the phone, and the app will automatically search for nearby locks and add them; 2. Open the app, search for lock (BLE) in the menu, click and follow the prompts to find nearby locks, and add them;
Q3: Need to change the wifi GHz?
A: No, you just need to ensure that your phones Bluetooth is turned on and connected to the lock through Bluetooth, without setting any WiFi;
Q4: Does the application always connect to locks?
A: No, when the phone is disconnected from the lock, the app will automatically disconnect (this is based on Bluetooth connection, not WiFi). If you need to connect, please open the app, approach the lock, and press your fingerprint to wake up the lock. After that, it will automatically connect;
Q5: After fingerprint input, cannot the lock be opened??
A: When entering fingerprints in the app, please enter the full area of the fingerprint in several steps, which is beneficial for accurate and fast identification of the lock.