I ordered a tufting gun after struggling with big punch needle. Initially I didn’t realise that you had to remove a small part on the gun to create the loop pile, but the seller was very responsive and showed me how to sort it out.
I can definitely recommend this gun-from a genuine rug maker and craftsperson! I have used it a little so far,so if anything changes I will update . But 10/10 from the seller :) 10/10 for the tufting gun so far!