When the robot is already working underwater, I tried to change the mode with the app, but it doesnt seem to work?
Please note that due to possible signal loss underwater, changing the mode with the app while the robot is already working underwater may not work as expected.
Why is the machine I received wet? Is this a used product?
Rest assured that we test every unit underwater before packaging to ensure it works properly before delivery. Therefore, it is normal for the machine to be slightly damp or have water stains.
Do I need to update the app version often?
Yes, please update the firmware when prompted as our app is regularly upgraded.