Please read the instructions before using the products!
Here are some NOTES on use that will hopefully help you use the product better:
• Measuring cups need to be placed on the top cover all the time when the popcorn machine is in use, so as not to cause the heat is not concentrated and thus the heating time is too long to damage the product.
• DO NOT exceed one Measuring Cup of kernels in one cycle as this will overfill the machine.
• DO NOT use less than the minimum amount of kernels in one cycle (1/2 Measuring Cup), as this will result in burnt popcorn.
• For best results use fresh kernels, as old kernels may dry out and be unable to pop during a cycle. If your kernels are dry, try adding them to a 12 oz sealable jar with 1 tsp of water, then seal, shake, and let sit overnight.
• After the first popping cycle, wait for approximately 10 minutes before using the Popcorn Maker again.
If you have any questions while using the product, dont hesitate to refer to the user manual or reach out to us directly through Amazon for online guidance.