Why does the blender not turn on?
1.Please check if bottle is tightened to the base so that arrow on the bottle is aligned with cokunst logo. 2.One-click to check the power, quick double-click to turn on. 3.Blades are jammed. Please reverse blender, re-start, reverse again and shake.
Why does it stop blending after a few seconds?
Blades are jammed. Hold the blender upside down and double-click the switch to turn it on, then turn it back and shake gently.
Why does the blender flash the red light?
1.Low power, please charge it. 2.Blades is jammed. Please reverse blender, re-start, reverse again and shake it.
Why will it not charge?
Please use the charging cable supplied with the product to charge. Or contact the seller to resolve the issue.
Can it be used for hot drinks too? Will it blend nuts?
It is not suitable for making hot drinks and cant be disinfected by microwave or hot water above 122°F. It is not suitable for blending hard objects such as meat, nuts or beans.