Does your 2013 or newer Chrysler Town and Country, Aspen, 300, Dodge Grand Caravan, Durango, Jeep vehicles, Volkswagen Routan or many other Chrysler products built since 2013 have the optional Vehicle Entertainment System, also known as VES? If it does and your 2nd row screen is black while your 3rd row screen just shows a split screen without a signal, then your van most likely has the cracked ribbon cable problem.